We discovered a crash issue that seems to have affected a small number of our users on iOS7. This crash happens for some users who have installed iOS 7 and who have set their device Block Cookies Setting to “Always”. When some of these users try to either launch their app or log in to a backup account, their app crashes.
If you have been affected by this issue, please do not delete your app as this will cause you to lose your data. You can either wait for our update version 9.1 that will fix the crash and allow you to open your app or do the following to immediately stop your app from crashing.
1. Go to your main device’s Settings/Safari/Block Cookies.
2. If your Block Cookie setting is set to “Always”, please change the setting to either “From third parties and advertisers” or to “Never”.
3. Force quit P Tracker. (You can do this by double-clicking the home button. Then when you see the P Tracker screen, swipe that screen up.
4. Open the app and log in to your backup account.
We are currently completing work on version 9.1 that contains the fix and hope to upload it tomorrow. Apple usually takes between 3-7 days to review the app and the update should be available after that time. Once you download the update, you can set your Block Cookie setting back to “Always” if desired.
Thank you for your patience. We’re so sorry for this inconvenience.